Privacy Policy

Core beliefs regarding user privacy and data protection 

Reflex Foot Care and Hayley Wright, Foot Health Practitioner, has a duty of care to all clients/patients, to ensure any client data is stored safely and correctly in line with current legislation contained in the Data Protection Act 2018. 

Data will only be collected and processed where necessary and in relation to the services Reflex Foot Care provides and will never sell, distribute or make public your personal information.

Hayley Wright of Reflex Foot Care uses ‘Power Diary’ for all appointment bookings and to store her client/patient medical records.

‘Power Diary’ take Data Protection seriously and their policies can be found here

Information collected on your first visit by paper registration will be transferred to the cloud based practice software company - Power Diary

  • All paper copies will be destroyed within 7 days. Information uploaded to Power Diary is password protected.
  • This information is required for the sole objective of fulfilling the purpose for which you have consented, ie for foot health care treatment, as required by law.
  • This information will only be retained as long as necessary for the fulfilment of this purpose. In the case of Medical Notes, 7 years from the date of the last visit subject to the rules regarding minors and those with Mental Health issues, where they are retained for a longer period.
  • Any correspondence to a third party, such as your GP, will not be sent without your consent.
  • Any information gathered from you will not be used for any marketing purpose without your written consent.
  • Photographs taken in the course of your treatment will only be used to educate others in the field of Foot Health, Podiatry or Chiropody, or to identify changes in areas of concern during treatment and only with your written consent.

Terms and Conditions 

This is the official terms of use document for Reflex Foot Care’s website.

Important Notice

This is the website of Reflex Foot Care, 20, Hawthorne Avenue, Louth, Lincolnshire. LN11 0LD.

We will do our best to answer, accurately, queries e-mailed to us by you. In our sole discretion, we reserve the right not to answer such queries. Such queries and answers do not form a contractual relationship between us. Reflex Foot Care accepts no contractual responsibility for our responses.

This website contains general information and the content is for information purposes only. It does not constitute specific professional advice on any matter nor should it be used as such. Whilst Reflex Foot Care uses every effort to ensure that the content is accurate and up to date, nothing on this website should be construed as professional advice. We cannot accept responsibility for actions based on the materials contained herein. By using this website you confirm that you have not relied on any such content. If you require advice on any specific problem please book a Consultation and see us at Reflex Foot Care before taking any action as a result of the comments made on this site.

Internet Trading and Conditions

  • By using the Reflex Foot Care website you agree to be bound by the terms of use and if you acquire services using the website you agree to be bound by the terms and conditions of the provision of those services.

Terms of Use

  • This agreement by which you agree to abide in exploring and accessing information from this website governs the terms upon which you are granted access to this website by Reflex Foot Care. This website contains proprietary notices and copyright information, the terms of which the you agree to observe and follow.
  • You assume full responsibility for the protection of your computer system including computer hardware and software, stored data on your computer system and the stored data and computer systems included hardware and software of third parties who may access or be otherwise connected to your computer systems.
  • You will assume the responsibility of ensuring that programmes or other data downloaded or otherwise received from this website are free from Viruses, Worms, Trojan horses or other items of a destructive nature.

Data Security

  • Reflex Foot Care will take reasonable steps to ensure that data transported electronically to us via the website or otherwise and stored by Reflex Foot Care or otherwise is not accessed by third parties. 
  • You accept the risk that data transmitted electronically to Reflex Foot Care via this website or otherwise may be intercepted before reaching Reflex Foot Care or accessed from Reflex Foot Care  data storage means by third parties' unauthorised by Reflex Foot Care, and may be exploited unlawfully by such unauthorised third parties. Reflex Foot Care does not assume responsibility for guarding against the access of such unauthorised third parties'.

Connected Sites

  • Reflex Foot Care makes no representations as to the security, quality or property of any website which may be accessed through this website. 
  • Connected websites accessed through this site are independent website over which Reflex Foot Care does not exercise any control, whether financial, editorial, or of any other kind and are not in any way endorsed by Reflex Foot Care.

Information contained in this website may contain inaccuracies or typographical mistakes. Information may be changed or updated without notice and any queries relating to the information including queries as to its most recent amendment or update and accuracy should be addressed to

Exclusion of Liability

  • In no circumstances will Reflex Foot Care be liable to you for any direct, indirect, consequential, special or other damage howsoever resulting from the use of this website or any other website connecting to the website by means of a hypertext link or otherwise. 
  • This shall be the case whether such damage is caused by transmission from this website (or a connected website your computer system, or viruses, worms, Trojan horses or other destructive items, corrupted data or data incompatible with your computer system, or third parties, interception of or access to data of whatever nature.
  • "Data" includes (without limitation) personal data and credit and payment card information transmitted by you electronically to Reflex Foot Care or otherwise. 
  • Such damage shall include (without limitation) lost profits, interruption to business, loss of the whole or any part of a program or programs, or of any data howsoever stored, whether saved on a computer system or otherwise.


The copyright in this website belongs absolutely to Reflex Foot Care. 

  • You have permission to download the contents of this website to your local hard drive for your personal use. You also have permission to copy the content to an individual third party for their personal use provided that you acknowledge the source of the material as being this website and you inform the third party that they are bound by Reflex Foot Care’s terms and conditions.
  • Reflex Foot Care reserves the right to suspend, restrict or terminate your access to the website at any time without notice if we have reasonable grounds to believe that you have not complied with user privacy or user policies.

Applicable Law

This site is the property of Reflex Foot Care and was created by them and controlled by them in Lincolnshire, ENGLAND, United Kingdom. The laws of ENGLAND will govern the disclaimers terms and conditions set out in this site without giving effects to any principles of conflicts of laws.

Data Protection Reflex Foot Care